Table 3.

Crosstabulation of maintenance adequacy with inquiry (column percents are in parentheses).

Made no inquirySatisfied with response
yesno
Maintenanceyes123 (85%)24 (96%)14 (67%)
adequateno  22(15%)  1 (  4%)  7 (33%)

  • Chi square = 7.54 (p = .023)