Abstract

Siebenthaler, Jack. 1982. An inspection system for controlling quality in landscaping. Am. Nurseryman 156(2): 39-40.

A system of inspection, grading, and incentive pay that appears to be unique in the industry even today has been developed. This system accurately establishes the quality of workmanship being performed. The vehicle that provided all these advantages was simply a well-thought-out inspection program that covered all areas of landscape installation and irrigation. The appropriate forms were devised, an inspector training period was instituted, and employees were told about the program and its purposes. The proof of the value of the progam was apparent after only a year of operation. The landscape inspection report form listed several areas of concern. Only the first two lines did not apply to the actual workmanship on the job: choice of plants for locality and choice of plants for location. The major areas were preparation, installation and finishing, each with various subcategories.